• •   Name
  • •   Address
  • •   Account number, if you know it (this can be found on the top right of your bill)
  • •   The estimated time to complete this form is 5 minutes
To make an application, please select one of the following

All fields marked with (*) are mandatory

01 - Your details
02
03
04

Your details

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About your house

Age
Mobility
Safety
Temporary
Communication
Medical
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Services you require

As a priority customer you will be contacted in the event of an incident. If no further services are required select Next to complete your registration
If you would like any additional services, please select from the below.
Bills in an alternative format
Additional services
Please select all that apply

For extra security you can register a password with us. If we need to visit you, you'll not only be shown our representatives identity card but they will also be able to tell you your password

Would you like a friend or relative (who does not live in the property) to be able to speak to us about your account, or receive copies of bills and letters we send you.
Please select all that apply

Your friend or relative details:

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If yes, we can share your details and they will add you to their Priority Services register and prioritise your needs during an interruption to your gas or electricity supply.
You do not need to tell us who your energy supplier is, we will share your details with the Network operator that is responsible for distributing electricity within the area you live.
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All fields marked with (*) are mandatory

01 - Tell us about you
02
03
04
05

Tell us about you

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Their details

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Reason for needing support

Age
Mobility
Safety
Temporary
Communication
Medical
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Services required

As a priority customer they will be contacted in the event of an incident. If no further services are required select Next to complete your registration
If you would like any additional services, please select from the below.
Bills in an alternative format
Additional services
Please select all that apply

For extra security you can register a password with us. If we need to visit you, you'll not only be shown our representatives identity card but they will also be able to tell you your password

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Declaration

We also offer the option to have bills and correspondence sent to a nominated friend or relative. If you think the person you’re registering for Priority Services would be interested in this, please ask them to get in touch with us to give their authorisation.

If yes, we can share your details and they will add you to their Priority Services register and prioritise your needs during an interruption to your gas or electricity supply.
You do not need to tell us who your energy supplier is, we will share your details with the Network operator that is responsible for distributing electricity within the area you live.
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Confirmation check

Thanks for registering for our Priority Services.

We'll add you to our register and send confirmation within 24 hours.