We've made a number of changes to enhance our service offering this year.  We've acted on customer feedback with respect to our charges and developed a high level feasibility "Tier 1" report;  provided at a lower cost to our customers (for relevant assessment criteria).

Our Drainage Tier 1 report offers a lower priced service offering, providing developer customers with insight into drainage constraints as part of their early stage due diligence.  When developing this years’ service offering, we also concentrated on enhancing the number of enquiry types we offer providing further relevant services to our developer customers.

 

If you’ve applied for Pre-planning, NAV or Point of Connection enquiry before you’ll notice some changes to our application process as we transition between customer service platforms.  All users should follow the application guide below.

 

As stated in our 2025/2026 Charges guide NAV and Point of Connection enquires are now charged services.  We have aligned charges to our pre-planning enquiry services as stated below.

 

Application guide

 

The table below shows which service offering is right for you depending on your development needs. 


If you’re enquiry relates to surface water drainage, please read our Surface Water Drainage guide before applying to ensure you can provide the required evidence to allow us to complete our assessment.

 

P&C Table 1.jpg

 

Apply through Inflow for the following services: You will be able to make payment through Inflow or via BACS. 

  • Tier 1 Pre-planning report (foul water drainage)
  • Water pre-planning report (modelled)
  • Point of Connection enquiry

 

All other assessments can be requested by following the relevant links:

 

Simply complete the required information and after receiving your red line boundary and relevant documention, we’ll get straight back to you with next steps.  Enquiries requested in this way will be invoiced separately, we'll continue with your assessment whilst you arrange payment to ensure you receive your report as soon as possible. 


If you have any further questions, email us at planningliaison@anglianwater.co.uk or call on 03450 263 912.